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Terms of Sales

  • We accept Visa, Master, bank deposit/transfer, and other online banking facility provided by IPAY88, our payment gateway provider.
  • All in-stock items are usually shipped within one week from the receipt of your order. 
  • When ordering, please provide us with a CORRECT and COMPLETE address, and include any unit or suite number if applicable. Otherwise, you will be charged for an additional correction fee imposed on us from the carrier for address correction. We will not be held responsible for any lost packages and returned shipments that result from incorrect addresses.
  • Due to the size of most of our items, we ship mostly via KTM. Other shipping methods are available upon request and your approval is required before we can proceed.
  • For Singapore, there is an additional RM30.00 per custom clearance fee per shipment.

Return Policy

  • All sales are FINAL and no returns are accepted except for defective merchandise and incorrect shipments.
  • Defective items or incorrect shipments must be reported to us within one week of receipt of merchandise and you must obtain a return merchandise authorization (RMA) number before shipping the merchandise back to us.
  • Exchange on selected items such as clothes are possible provided they are in mint condition, but you are responsible for the cost of returning to us and re-shipping to you.

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